AI-native property operating system

Stop running your software. Let it run your buildings.

Looset is an AI-native property operating system that handles the busywork—so your team can focus on residents, owners, and growth.

  • Respond to every lead and resident message in seconds
  • Keep rent, leases, and work orders in sync automatically
  • Migrate off legacy tools like Yardi in weeks, not years

Today in Looset

Automation across your portfolio

Live

Leasing

Leads replied

Tours scheduled automatically

Maintenance

Work orders routed

Vendors scheduled on-time

Accounting

Payments reconciled

Exceptions flagged for review

Looset reads messages, updates the system of record and keeps everyone in the loop.

Portfolio overview

One view of your whole portfolio

See leasing, collections, maintenance, and occupancy in one place.Looset keeps the numbers up to date automatically, so your team can decide what to do—not pull reports.

Portfolio at a glance
Track occupancy, collections, and work orders across every building without digging through reports.
From fund to unit
Drill into any region, property, or unit in a couple of clicks—all from the same surface.
Always current
Automation keeps data in sync in the background—no spreadsheets, no manual exports.
Designed for reviews
Walk into owner updates already aligned on the numbers and where to focus.

Portfolio overview

Midwest Residential Fund

Healthy

Occupancy

96.2%

+0.8% vs last month

Collections

98.5%

+2.3% vs last month

Open work orders

27

12 in progress

Leasing
Collections
Maintenance
Tenant inbox

AI assistants

Four assistants that run the day-to-day work

Looset comes with dedicated assistants for leasing, collections, maintenance, and accounting. Each one follows your playbook, not generic scripts.

From messages to work

Reads email, SMS, and portal messages and turns them into structured tasks with the right metadata.

Always-on communication

Keeps residents, owners, and vendors updated without your team living in the inbox.

Humans in the loop

Surfaces exceptions and approvals to your team instead of every single task.

Your rules, codified

Follows the policies and playbooks you define, and keeps improving as you refine them.

How the assistants route work

Every message and event flows through Looset’s automation engine. It decides whether the leasing, maintenance, collections, or accounting assistant should handle it—and only involves your team when judgment is required.

Module

Leasing Agent

Handles all inbound leads, schedules tours, runs pre-qualification, drafts leases in your template.

Typical conversations in this module

Resident"I'm interested in unit 3B"
Looset"Great! I have availability for tours today at 2pm or tomorrow at 10am. Which works?"
Resident"Today at 2pm"
Looset"Perfect. I've sent a calendar invite and directions. See you then!"
Module

Collections Agent

Automatically sends personalized payment reminders before rent is due, handles late fees according to your policies, and escalates only when needed—improving on-time rent collection by 15% and reducing collection workload by 60%.

Typical conversations in this module

Looset"Hi Sarah, just a friendly reminder that rent is due in 3 days. You can pay via the portal or I can send a link."
Resident"Thanks, I'll pay tomorrow"
Looset"Sounds good! I'll send a reminder tomorrow morning."
Module

Maintenance Agent

Creates work orders from natural language tenant requests, intelligently selects and schedules vendors based on expertise and availability, and automatically follows up until completion—reducing maintenance response time by 50% and improving unit turn speed by 30%.

Typical conversations in this module

Resident"My AC isn't working"
Looset"I've created a work order and scheduled a technician for tomorrow at 9am. You'll receive a confirmation shortly."
Resident"Thank you!"
Looset"You're welcome! I'll follow up after the repair to make sure everything is working."
Module

Accounting Agent

Keeps rent roll and general ledger in sync automatically, detects anomalies and suggests reconciliations, and generates comprehensive monthly owner reports with AI-generated commentary—eliminating manual reconciliation work and ensuring accurate financial reporting.

Typical conversations in this module

Looset"I've detected a $500 discrepancy in Building A's rent roll. Suggested reconciliation: Unit 4B payment was recorded twice. Should I fix this?"

Outcomes

Measurable outcomes, not just more software

Looset is designed to move the metrics that matter—email volume, turn times, and on-time collections—so you can show clear impact to owners and leadership.

40%
Fewer emails per week
per property manager
30%
Faster unit turns
from vacancy to lease
15%
Lift in on-time rent
collection rate

One unified platform to replace the old stack

All your property data flows into a single, AI-native system that makes decisions and takes action. No brittle integrations, no swivel-chair between tools.

Tenants
Units
Leases
Payments
Work Orders
Looset AI Engine
Unified Dashboard
Tenant Inbox
Unit Turn Workflows
Owner Reports

Why teams leave legacy platforms for Looset

A side-by-side comparison of legacy systems like Yardi and AppFolio vs. a modern, AI-native operating system.

Legacy vs. Looset

FeatureLegacy (Yardi)Looset
Implementation
Months of setup, heavy consultingOnboarding in days, not months
Architecture
On-premise roots, old database designCloud native, real-time event-driven
Workflows
Manual, human-driven processesSoftware reads messages and moves work forward automatically
Updates
Slow change cycles, annual releasesProduct changes ship continuously
Automation
Limited, bolted-on toolsAutomation built into every workflow from day one
APIs
Limited, closed ecosystemOpen APIs by default

Trusted by property operators

See what property managers are saying about Looset.

Customer story

We went from spending 90% of our time in email to 20%. Looset handles the routine work so we can focus on growing our portfolio.

Jennifer Martinez

Director of Operations, Metro Properties

Customer story

The automation is incredible. Our unit turns are 30% faster and we're collecting rent on time more consistently than ever.

David Chen

Asset Manager, Summit Real Estate

Ready to see Looset in action?

Book a live walkthrough or try our sandbox environment.